Delivery Information

Delivery Information - Cangzhou Xintai Cable Co., Ltd.

1. Shipping Coverage

We provide global delivery services for cable products, mainly covering:

  • Domestic: All Chinese provinces (including Hong Kong, Macau, and Taiwan)

  • International: Sea shipping to major ports in Southeast Asia, Middle East, Africa, Europe and America

2. Shipping Methods

Multiple delivery solutions based on order size and customer requirements:

MethodApplicationEstimated TimeLand TransportDomestic bulk orders3-7 working daysExpress DeliverySample/small orders1-3 working daysFCL Sea ShippingInternational bulk orders15-45 daysAir FreightUrgent international orders3-7 working days

3. Delivery Timeline

  • Standard orders: Ship within 2 working days after payment confirmation

  • Custom products: Lead time to be confirmed based on production requirements

  • Holidays: Possible 1-2 day delay around Chinese New Year and other national holidays

4. Freight Calculation

Shipping costs are calculated based on: ✓ Product weight and dimensions
✓ Destination
✓ Chosen shipping method
✓ Special requirements (e.g. temperature-controlled transport)

5. Special Notes

  1. Confirm unloading conditions for oversized products in advance

  2. Dangerous goods require separate declaration with MSDS documents

  3. International customers responsible for customs duties and clearance fees

6. Shipment Tracking

All orders include:

  • Domestic: Courier tracking number and carrier information

  • International: Bill of lading number and vessel/flight details

7. Exception Handling

Contact customer service (+86 175 3175 2426) immediately for:

  • Delays exceeding 3 days beyond estimated time

  • Visibly damaged packaging upon arrival

  • Quantity discrepancies between received goods and documents